Terms and Conditions

Thank you for choosing to book with Verandah House.  We are really looking forward to welcoming you.

When you make this booking you are entering an agreement with us.  Please read our terms and conditions of booking – below.

Prices:

Our price includes your accommodation on a bed and breakfast basis.  Extras, including packed lunches etc are charged as consumed.

A deposit of £30 per room, per night is payable upon booking. 

We accept the following forms of payment: cash (Sterling and/or Euro) and cheque. Cheques to be made payable to Verandah House. We apologise that Credit/Debit Cards are not accepted. Companies can be invoiced and payment can be made via BACs.

Cancellation and Insurance:

Once you have booked your stay, our agreement is a legal contract and any deposit you may have paid is non-refundable.  If you need to cancel please contact us immediately, we will do everything we can to re-let the accommodation, if we are successful we will make no further charges, if we are not, the charge for the first night of your stay becomes payable.  If you had to suddenly cut short your stay then you are liable to pay for 30% of the remainder of outstanding days.  Failing to take up your booking without cancelling, renders you liable for the total amount of your stay.  For this reason we recommend you take out cancellation insurance.

Non-availability:

We would only ever cancel your booking if your accommodation was unavailable for reasons beyond our control.  We would always attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund ALL monies paid by you.  Our liability would not extend beyond this refund.

Arrival

Your accommodation will be available from 13:00 on the day of arrival.  If you arrive at Verandah House prior to 13:00 please call to clear this with us, as your room may not be ready.  Please let us know if you plan to arrive after 20:00.

Departure:

Latest checkout time is 10:30am on the day of your departure.

Children:

We welcome children of all ages, however, you as parents, are responsible for the conduct and their safety at all times.  If children are not respecting the house and other guests and are unreasonably disruptive then we will have to ask you to leave.

Pets

Pets are not permitted on these premises with the exception of guide dogs.

Damages and Breakages:

Please take care with our accommodation.  You are responsible and liable for any breakages or damage which you cause to the house and its contents.  Please report these as soon as they occur.  We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant and we have not been advised.

No Smoking Policy

Verandah House is a smoke free house.  If you are in breach of it you will be breaking the law and as such you will be charged for the loss of business plus expenses for deep cleaning of the room and soft furnishings.

Liability:

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicle or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors employed by us whilst acting in the course of employment.

Data Protection:

Any data gathered during the course of this booking, may be held on computer and is confidential. No 3rd parties are informed of your details.

We look forward to welcoming you to Verandah House and have a pleasant stay.

Gianfranco and Suzanne